Privacy Policy

Thank you for using this website and related services. We respect your privacy and are committed to handling your personal information in a manner that is fair, transparent, and in compliance with applicable Australian privacy laws and industry standards.

By accessing or using this website (including mobile versions), you acknowledge that you have read and understood this Privacy Policy.

Ⅰ. Scope of Policy

This Privacy Policy applies to all interactions you have with the website, including but not limited to:

• Browsing, searching, and using site content

• Placing orders, making payments, and handling post-purchase services

• Contacting customer support or submitting inquiries

• Returns, refunds, exchanges, and dispute resolutions

Important Note:
Our services are intended for users aged 18 and over. We do not intentionally collect personal data from minors. If such data is inadvertently collected, we will take reasonable steps to delete or anonymise it after verification.

Ⅱ. Types of Information We Collect

We collect information only to the extent necessary and relevant, including:

(1) Information you provide:

• Full name

• Phone number

• Email address

• Shipping and billing addresses

• Order and transaction history

• Payment-related identifiers (excluding full credit card details)

(2) Information collected automatically:

• IP address

• Device type, browser, and operating system

• Access times, page browsing history

• Cookies and local storage preferences (with your consent where applicable)

We do not collect sensitive personal information unless directly relevant to our services.

Ⅲ. Purpose of Information Use

Your personal information may be used for the following purposes:

• To process orders, payments, deliveries, and after-sales services

• To send notifications related to your order or services

• To improve website functionality, performance, and user experience (based on aggregated or anonymous data)

• To comply with applicable legal, tax, or regulatory obligations

• To prevent fraud, abuse, or other unlawful activities

We will not use your personal information for marketing purposes unless you have expressly consented.

Ⅳ. Cookies and Similar Technologies

We may use cookies and similar technologies, where legally permissible, for the following:

• To maintain core website functions

• To remember preferences such as language and region

• To retain shopping cart and checkout continuity

You can manage or withdraw cookie consent through your browser settings. Disabling non-essential cookies generally will not affect the core functionality of the site, though some personalised experiences may be limited.

Ⅴ. Data Security Measures

We implement reasonable technical and administrative measures to reduce the risk of unauthorised access, disclosure, or misuse of personal data, including:

• Using encryption for data transmission

• Access control and the principle of least privilege

• Regular system security monitoring and maintenance

• Staff training on privacy and data protection

While we take reasonable precautions, no system or network can be fully secure.

Ⅵ. Data Sharing with Third Parties

We may share certain personal information with third-party providers where necessary to provide services, such as:

• Payment processors

• Shipping and delivery partners

• Technology, order, or customer support providers

These third parties are only permitted to process the data for specified purposes and must take reasonable security measures. We do not sell your personal information to unrelated third parties.

Ⅶ. Cross-Border Data Handling

In certain circumstances, your personal data may be stored or processed outside of Australia.
Should this occur, we will take appropriate measures to ensure that your information is handled in compliance with applicable privacy laws and security standards.

Ⅷ. Data Retention

We retain information related to orders, transactions, and accounting as long as legally or operationally necessary.
When no longer needed for its intended purpose, we will delete or anonymise data, unless otherwise required by law.

Ⅸ. Data Breach Response

In the event of a data breach that affects personal information, we will assess the situation and, if necessary, take reasonable actions in line with legal requirements to mitigate risks and notify individuals impacted by the breach.

Ⅹ. Your Rights

Under applicable Australian privacy laws, you may have the right to:

• Request access to the personal information we hold about you

• Request corrections to inaccurate or incomplete information

• Request the deletion or restriction of the use of certain information where applicable

To exercise these rights, please contact us using the details provided below. We will respond within a reasonable timeframe.

Ⅺ. Information on Minors

This website does not offer services to individuals under the age of 18. If we discover that we have inadvertently collected personal information from a minor, we will take reasonable steps to address the issue.

Ⅻ. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

• Address: 116 TOWHEE DR, SUMMERVILLE, SC 29485-7433

• Phone: +1 (914) 608-7418

• Email: boutique@sofarika.com

• Business Hours: Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)

XIII. Policy Updates

This Privacy Policy is effective as of the date of publication.
We may update this policy due to legal, business, or technological reasons, and will notify you of significant changes either via this page or other suitable means. Please check this page periodically for the latest updates.