Additional Legal Information

Ⅰ. Introduction

This section provides key details regarding pricing, payment, delivery, returns, and data protection. It aims to help Australian consumers understand the general operational policies of the platform. This information does not affect any legal rights you may have under Australian law.

Ⅱ. Scope of Services

• Website: https://sofarika.com

• Target Audience: Consumers located in Australia

• Price Display: The price of products is as shown on the checkout page, which may include applicable taxes.

• Delivery Mode: The platform generally operates under the DDP (Delivered Duty Paid) model.

  Customers are not typically required to pay additional customs duties or clearance fees upon receiving goods.

Details of the total cost structure will be outlined on the checkout and confirmation pages.

Ⅲ. Delivery and Shipment

• Origin of Shipment: United States

• Logistics Partners: UPS, DHL, FedEx (depending on the order arrangement)

• Order Processing Time: Orders will usually be processed within reasonable working hours after payment confirmation.

• Estimated Delivery Time: Within Australia, deliveries typically take several business days, with possible delays to remote areas.

  Actual delivery times may vary due to factors such as logistics partners, weather, customs, or other uncontrollable elements.

Ⅳ. Price and Tax Information

• The final price of products will be displayed on the order confirmation page.

• Prices may include applicable taxes, such as GST.

• If the DDP model is applied, all relevant import duties and taxes are generally included in the product price.

  The platform follows a transparent pricing policy, ensuring that no known fees are hidden from customers.

Ⅴ. Return and After-Sales Information

• Return, refund, or exchange eligibility will be assessed based on the product type, order status, and specific circumstances.

• For detailed procedures, please refer to the platform's Return, Refund, and Exchange Policy.

  The platform will provide status updates on after-sales requests within reasonable timeframes.

This policy does not affect any statutory consumer rights under the Australian Consumer Law.

Ⅵ. Payment and Data Protection

• Payment processing is typically handled by third-party service providers that comply with industry security standards.

• The platform does not store sensitive payment details such as complete card numbers or CVV codes.

• The website generally uses HTTPS encryption to reduce the risks associated with data transmission.

Personal information collection and use are governed by the Privacy Act 1988 and the Australian Privacy Principles (APPs).

Ⅶ. After-Sales Support

For after-sales service requests or further assistance, please refer to the platform's policy page or contact our support team during business hours.

Ⅷ. Contact Information

If you have any questions regarding the information provided or need assistance, feel free to reach out to us:

• Address: 116 TOWHEE DR, SUMMERVILLE, SC 29485-7433

• Phone: +1 (914) 608-7418

• Email: boutique@sofarika.com

• Business Hours: Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)

Ⅸ. Applicable Law and Dispute Resolution

This platform and related disputes are primarily governed by Australian law. In case of any disagreements, both parties should first attempt to resolve the matter through negotiation. If negotiation is unsuccessful, disputes may be submitted to the courts with jurisdiction in Australia.

Ⅹ. Privacy and User Rights

Under Australian law, users may have the following rights, subject to applicable conditions:

• Request access to personal information held by the platform

• Request correction of any inaccurate or incomplete data

• Where applicable, request the deletion or restriction of data usage

To exercise these rights, please contact us through the details provided on this page.