Log in

Cart

Your cart is currently empty.

Continue shopping
Total
$0.00

About Us

We are committed to offering furniture products that seamlessly blend functionality with design, aiming to create comfortable, harmonious, and practical living spaces for our customers. We place a high value on product quality, shopping experience, and transparency, continuously improving our services based on customer feedback.

Ⅰ. Our Core Philosophy

Our operational principles are reflected in the following aspects:

  • Price Transparency
    The price of products is confirmed on the product page and at checkout, ensuring clarity in fee breakdown to minimise misunderstandings.

  • Practical Aesthetics
    During the design and selection process, we consider not only the visual appeal but also the functionality and everyday usability of the products.

  • Convenient Shopping Experience
    Our website’s clear categories and intuitive structure enable customers to find the products they need quickly and efficiently.

  • Commitment to Quality
    Products are designed and produced with reference to applicable safety and quality standards, ensuring reliability and durability.

Ⅱ. Product Range

Our platform primarily offers the following categories of furniture and related products:

  • Outdoor Structures and Related Items

  • Outdoor Seating Products

  • Outdoor Storage and Organisation Solutions

Specific product categories and specifications are available on our website. All items are carefully selected to meet daily usage and market demands.

Ⅲ. Pricing and Delivery Information

  • Product prices will be as displayed on the checkout page.

  • Where applicable, prices may include Australian Goods and Services Tax (GST).

  • For certain orders, we may use the DDP (Delivered Duty Paid) delivery model, where taxes and duties are included in the final price.

  • Delivery times are estimates and may vary due to logistics, weather, or other uncontrollable factors. Please refer to the Shipping Policy and related price information pages for full details.

Ⅳ. Customer Rights

Customers may be entitled to request returns, refunds, or exchanges based on platform policies or in accordance with Australian Consumer Law, under applicable conditions.

If issues arise with a product during use, customers can seek reasonable after-sales support based on the specific situation.

Our customer support team is available during business hours to assist you. Response times may vary depending on the nature of the inquiry.

This information does not affect any statutory rights you may have under the Australian Consumer Law.

Ⅴ. Privacy and Data Protection

  • The website typically uses encryption technologies (such as TLS/SSL) to reduce data transmission risks.

  • The collection and use of personal information will be conducted in accordance with the Privacy Act 1988 and Australian Privacy Principles (APPs).

  • The primary purpose of collecting personal information is to process orders, provide customer support, and operate the platform.

For more details, please refer to our Privacy Policy and Cookie Policy.

Ⅵ. Contact Us

For further information about our products or services, please feel free to reach out to us via the following contact details:

  • Address: 116 TOWHEE DR, SUMMERVILLE, SC 29485-7433

  • Phone: +1 (914) 608-7418

  • Email: boutique@sofarika.com

  • Business Hours: Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)

Thank you for your attention and support. We are committed to continually enhancing product and service experiences within the framework of applicable laws and policies to provide a transparent, compliant shopping environment for our customers.